Frequently asked questions

We write the lyrics based on your questionnaire, then produce the music and vocals using advanced AI tools. Every track is reviewed and quality-checked by our team before delivery. The vocals are not performed by human singers.

Yes! You get to approve the lyrics before any music is produced. The delivery countdown begins once you've given your approval.

Turnaround is 48 business hours after lyric approval. It will be confirmed before checkout.

One revision request is included—for example, tweaking a pronunciation or adjusting a lyric detail—in line with our revision policy outlined in our terms of sale.

No. We do not replicate the exact voice or signature style of any specific artist, and we do not clone voices.

A video montage of 5 to 15 of your photos, featuring smooth transitions, a title, your personal dedication, and your custom song. The photos are static slides, not animated.

By email: an MP3 file ready to listen to and share, a PDF lyric sheet, and custom digital cover art. If you choose the keepsake video, you'll also receive an MP4 file.

Absolutely, that's what it's all about! Just enter their name, yours, and your message, and we'll weave them right into the song.

You can choose from: Pop, Piano & vocals, Acoustic, Soul, Melodic rap, Acoustic pop / Folk, Nursery rhyme. You can also select the mood (moving, joyful, romantic, funny, or festive) and vocal preference.

Choose between: French, English, Italian, Spanish, Portuguese, Russian, Chinese, or Arabic. You can select your preferred language in the questionnaire.

Birthdays, romantic gestures, weddings, anniversaries, parents, grandparents, children, friendship, retirement… or any special milestone you want to celebrate.

No. You can start creating and place your order without a password or account.